Payment Terms:

 
Payment in full must be made at time of booking or at the latest 14 days prior to course commencement date please. 
 
Unfortunately, we cannot reserve course places due to the various arrangements for tutors/classroom availability/course materials needed, until payment has been made in full.
Please note certification will not be processed until payment has been made in full.
 
Methods of payment:
 
· BACS (Preferred method) 
· Debit cards – accepted over the phone.
· Cash
 

Cancellation policy:

 
· More than 4 weeks before course date – 100% Refund
· More than 3 weeks but less than 4 weeks before course date – 75% Refund
· More than 2 weeks but less than 3 weeks before course date – 50% Refund
· More than 1 week but less than 2 weeks before course date – 25% Refund
· Any cancellation less than one week before the course/non-attendance – no refund issued
Unfortunately our tutors/assessors will have taken the time to prepare the course material and made themselves available so shall still receive payment for doing so.
 
Please note candidates re-arranging dates of a course is treated as a cancellation and is subject to the cancellation policy detailed above.